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Pasta maker Dolly - La Monferrina
Tomas V.
Argentina flag
Service
Product
I wanted to point out that Alice provided excellent customer service throughout... Read more
Lineapasta
The machine's technical specifications are accurately reported... Read more
See review in the original language
26/09/25

Tomas V.

I wanted to point out that Alice provided excellent customer service throughout the entire process. I don't have the product yet because some Argentine customs regulations have changed, and I'm waiting for it to be released. I have to say that I'm also having some issues with the release. I asked for the technical specifications and the full package specifications, but they weren't able to provide them. Especially regarding the accessories and packaging. Although they gave me the exact technical specifications of the machine (27 kg), the total weight of the package turns out to be 47 kg!!! It would be great if they could provide that in advance. I also asked for the specifications of the accessories (four dies) and they told me they hadn't specified them. Because of this, I'm paying significantly more for customs clearance. 47 kg is a huge difference from the machine's initial net weight of 27 kg. Furthermore, if I had known the gross weight would be so high, I might have handled it differently. But now the product costs me more than buying it directly in Argentina, even though I've been waiting a long time to buy it from you and get it at a slightly lower price. I'm hoping for compensation from Linea Pasta. Thanks anyway for your attention.

Lineapasta

The machine's technical specifications are accurately reported in the data sheet. We confirm that the machine weighs 27 kg. However, as you will see when you receive the shipment, the machine is packaged in an extremely sturdy and heavy wooden crate to protect it during transport and minimize damage. Unfortunately, this significantly increases the total weight of the shipment.
Regarding the technical data sheets for the dies, I believe no seller has a specific PDF data sheet with the technical data for the accessories. This is not a product that requires a data sheet; usually, the description on the invoice, which also lists the material used, is more than sufficient. Unfortunately, it is difficult to accommodate certain customs requirements, and we always do our best to provide all the information available and known to us.

Tomas V.

Queria dejar en claro que la atencion en todo momento fue muy buena por parte de Alice. El producto aun no lo tengo debido a que han cambiado algunas reglamentaciones en el servicio de aduana de Argentina y estoy esperando a que se libere. Lo que si necesito comentarles, es que estoy teniendo algunos problemas para liberarla tambien debido a que pregunte por la ficha tecnica y las especificaciones de todo el bulto y no supieron darmelas. Sobre todo de los accesorios y el envoltorio. Si bien me brindaron la ficha tecnica de la maquina de manera precisa (27 kg), el peso total del bulto termina siendo de 47!!! kg. Esto estaria bueno que puedan brindarlo con anticipacion. Porque yo pedi las especificaciones tambien de los accesorios (4 trafiladoras) y me han dicho que no las tenian especificacidas. Debido a esto estoy pagando muchisimo mas dinero para poder liberarla de aduana. 47 kg es muchisima diferencia con respecto a los 27 kg netos iniciales de la maquina. Tambien, si hubiese sabido que iba a ser tanto peso bruto quizas lo manejaba de otra manera. Pero ahora el producto me esta saliendo mas caro que comprandolo directamente en Argentina cuando estuve esperando mucho tiempo para poder comprarsela a ustedes y que me salga un poco mas economica. Espero alguna compensacion de parte de Linea Pasta. Gracias de todas formas por la atencion.

Lineapasta

Las especificaciones técnicas de la máquina se indican con precisión en la ficha técnica. Confirmamos que la máquina pesa 27 kg. Sin embargo, como podrá comprobar al recibir el envío, la máquina se embala en una caja de madera extremadamente resistente y pesada para protegerla durante el transporte y minimizar los daños. Lamentablemente, esto aumenta significativamente el peso total del envío.
En cuanto a las fichas técnicas de las trefiladoras, creo que ningún vendedor dispone de una ficha técnica específica en PDF con los datos técnicos de los accesorios. Este producto no requiere ficha técnica; normalmente, la descripción de la factura, que también incluye el material utilizado, es más que suficiente. Lamentablemente, es difícil cumplir con ciertos requisitos aduaneros, por lo que siempre hacemos todo lo posible por proporcionar toda la información disponible.
Pasta maker Dolly - La Monferrina
Esteban N.
Argentina flag
Service
Product
Excellent machine for a large house or a small business. Muy durable and efficient!
See review in the original language
18/07/25

Esteban N.

Excellent machine for a large house or a small business. Muy durable and efficient!

Esteban N.

Excelente maquina para una casa grande o un comercio pequeño. Muy durable y eficiente!
Pasta maker Dolly - La Monferrina
Paolo R.
Italy flag
Service
Product
All right.
See review in the original language
30/08/23

Paolo R.

All right.

Paolo R.

Tutto bene.
Pasta maker Dolly - La Monferrina
Kylian C.
Thailand flag
Service
Product
Great service, would be even better with more tutorials on how to use the machine and what is possible to do with it.
Review in the original language
15/06/23

Kylian C.

Great service, would be even better with more tutorials on how to use the machine and what is possible to do with it.

Kylian C.

Great service, would be even better with more tutorials on how to use the machine and what is possible to do with it.
Pasta maker Dolly - La Monferrina
Semin D.
Turkey flag
Service
Product
It was stated that the delivery term was DAP, but DHL was not able to deliver... Read more
Lineapasta
We are sorry for the inconvenience, we have delivered several... Read more
Review in the original language
04/05/23

Semin D.

It was stated that the delivery term was DAP, but DHL was not able to deliver the product at our address. We had to arrange a special car to pick the pallet from the airport with an extra expense. It would be better to know this in advance from your side.

Lineapasta

We are sorry for the inconvenience, we have delivered several times to Turkey and have never received this type of report. It is possible that your address was not covered by the local couriers and therefore you were contacted to go and collect the goods.

Semin D.

It was stated that the delivery term was DAP, but DHL was not able to deliver the product at our address. We had to arrange a special car to pick the pallet from the airport with an extra expense. It would be better to know this in advance from your side.

Lineapasta

We are sorry for the inconvenience, we have delivered several times to Turkey and have never received this type of report. It is possible that your address was not covered by the local couriers and therefore you were contacted to go and collect the goods.
Pasta maker Dolly - La Monferrina
Giovanna B.
Italy flag
Service
Product
I bought the Dolly pasta machine as a gift for my daughter. Great product and great staff availability.
See review in the original language
03/03/23

Giovanna B.

I bought the Dolly pasta machine as a gift for my daughter. Great product and great staff availability.

Giovanna B.

Ho acquistato la macchina pasta Dolly come regalo per mia figlia. Ottimo prodotto e disponibilità del personale ottima.
Pasta maker Dolly - La Monferrina
Omar Z.
Belgium flag
Service
Product
Friendly staff always available for any questions regarding their equipment. Perfect and effective machine.
See review in the original language
28/06/19

Omar Z.

Friendly staff always available for any questions regarding their equipment. Perfect and effective machine.

Omar Z.

Personale gentile a disposizione sempre per qualsiasi domanda riguardanti le proprie attrezzature. Macchina perfetta ed efficace.
Pasta maker Dolly - La Monferrina
Jason
Finland flag
Service
Product
Everything went extremely well. Satisfaction the whole way through, from initial questions to final delivery.
Review in the original language
21/11/18

Jason

Everything went extremely well. Satisfaction the whole way through, from initial questions to final delivery.

Jason

Everything went extremely well. Satisfaction the whole way through, from initial questions to final delivery.
Pasta maker Dolly - La Monferrina
Cinzia O.
Saint Vincent flag
Service
Product
Excellent extrusion ...! thank you
Review in the original language
02/11/18

Cinzia O.

Excellent extrusion ...! thank you

Cinzia O.

Excellent extrusion ...! thank you
Pasta maker Dolly - La Monferrina
Robert K.
Netherlands flag
Service
Product
Delivery and pre-Information highly valued
Review in the original language
11/04/18

Robert K.

Delivery and pre-Information highly valued

Robert K.

Delivery and pre-Information highly valued
Pasta maker Dolly - La Monferrina
Filippo R.
Italia flag
Service
Product
Careful and precise service
See review in the original language
19/01/18

Filippo R.

Careful and precise service

Filippo R.

Servizio attento e preciso
Pasta maker Dolly - La Monferrina
Carmela F.
Australia flag
Service
Product
I'm very happy, the best machine
Review in the original language
18/12/17

Carmela F.

I'm very happy, the best machine

Carmela F.

I'm very happy, the best machine
Pasta maker Dolly - La Monferrina
Chris W.
USA flag
Service
Product
I was initially a bit hesitant to order this extruder from another country, but in the end my concerns were unfounded. Nicola was a pleasure to do business with and my machine arrived safe and sound within... Read more
Review in the original language
12/06/17

Chris W.

I was initially a bit hesitant to order this extruder from another country, but in the end my concerns were unfounded. Nicola was a pleasure to do business with and my machine arrived safe and sound within a few weeks. I will absolutely do business with Lineapasta in the future.

Chris W.

I was initially a bit hesitant to order this extruder from another country, but in the end my concerns were unfounded. Nicola was a pleasure to do business with and my machine arrived safe and sound within a few weeks. I will absolutely do business with Lineapasta in the future.
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