The goods are usually entrusted to the courier within 20/25 working days of receiving payment (if available for immediate delivery, within 1-2 working days). Delivery times to the recipient vary from 4-5 working days for Europe up to 20 working days for deliveries outside the EU. In the case of particular requests such as special dies, custom-made molds or any other need that requires extraordinary processing time, the timing on offer will always be communicated in advance. When your order is processed you will receive an email from the courier with instructions for checking its transit status.

All shipments made by Lineapasta are insured. Although all orders are prepared and packaged with extreme care, circumstances may arise outside of our control which could cause problems with goods in transit.

The insurance guarantees you reimbursement in the event of loss or damage. If upon delivery of the package you notice that the packaging is damaged, sign the courier's note adding the phrase "I accept with reservation" followed by the description of the type of damage, for example: "I accept with reserve: wet packaging", "I accept with reserve: packaging with holes", "accepted with reserve: packaging damaged in one corner".