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Terms and conditions

  • Any import duty and local taxes are not included.

  • In case of cancellation by the customer before delivery, there is a penalty of up to 30% calculated on the total value of this offer. In the case of equipments or accessories made specifically upon order, the entire agreed amount will be withheld.

  • In case of delivery of heavy goods, the recipient must be equipped with suitable equipment for unloading (eg. forklift).

  • Only the goods accepted with reserve will be repaired or replaced in case of damage. It is possible to report discrepancies or defects in the goods within and no later than 7 days from receipt of the goods.

  • Lineapasta S.r.l. reserves the right, at its discretion, to cancel the order at any time prior to delivery, by refunding the total sum already received.

  • The legal invoice will be issued as by law at the receipt of the payment.

  • The delivery date indicated in the product page is indicative and any delay cannot be attributed to Lineapasta S.r.l. by requesting for compensation and/or cancellation of the contract.

  • As customized parts for commercial/professional use, the right of withdrawal cannot be applied on this contract.

  • The images and videos relating to the products are indicative, the characteristics of the objects delivered may be slightly different from the photos and videos on the site or in the catalogs.

  • Any purely aesthetic damage found upon receipt of the goods (scratches, slight dents, etc.) occurring during the transport phases, which however do not affect the correct functioning of the equipment, are not sufficient reason for the request for replacement of the same.

  • The goods listed in this order are compliant with the European Community standards (CE) and any other required compliance, if not expressively written, is not included and all the eventual costs due to the non conformity cannot be imputed to Lineapasta S.r.l.

  • Lineapasta S.r.l. cannot be held responsible for the impossibility of unloading the goods due the lack of suitable equipment on the part of the recipient.

  • For goods delivered outside the European Union there is no return in warranty/restitution.

  • Keep the original packaging until the end of the warranty.

  • For any dispute deriving from this Contract or linked to this Contract the Count of Padua will be competent exclusively.

  • The Customer is protected by Italian legislation regarding the Privacy Policy (Legislative Decree 196/2003).
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